If you run an eCommerce store, you’re likely obsessed with one thing: your sales funnel. You spend countless hours tweaking your product pages, optimising your checkout, and pouring money into social media ads, all in a desperate attempt to push more people towards the “buy now” button.
But what happens when ad costs rise or a new competitor appears? For most stores, the funnel breaks, and growth grinds to a halt.
This is the fundamental flaw in how most people approach the eCommerce marketing funnel. They focus only on the transaction, not the relationship. A truly resilient eCommerce business isn’t just a store; it’s a brand with a loyal community. To build that, you need to think beyond the checkout page. You need to build a “media arm” for your business an engine that attracts an audience, builds trust, and turns one-time customers into lifelong fans.
This guide will show you how. We’ll break down a 5-tool “Growth Stack” that provides the perfect eCommerce marketing solution for building a brand that lasts.
The Modern eCommerce Marketing Funnel: A New Approach
Forget the old, linear funnel. The modern customer journey is a continuous loop. Our 5-tool stack is designed to power this new ecosystem, with each tool playing a critical role.
Stage of the Funnel | The Goal | The Tool for the Job |
1. Awareness (Top) | Attract new, relevant visitors with helpful content. | Keywordly.ai & Surfer SEO |
2. Engagement (Middle) | Build a direct relationship and own your audience. | Beehiiv |
3. Conversion (Bottom) | Drive sales with targeted, automated campaigns. | GetResponse |
4. Loyalty (The Loop) | Turn customers into fans and repeat buyers. | Thinkific |
Step 1: Attract Your Ideal Customers with Content (Keywordly.ai & Surfer SEO)
The biggest mistake eCommerce stores make is only targeting “buy now” keywords. The real opportunity lies in attracting customers before they’re ready to buy, by helping them solve a problem.
Your eCommerce Marketing Tip: Stop selling your product and start solving your customer’s problem.
- The Workflow:
- Find Their Problems with Keywordly.ai: Let’s say you sell high-quality coffee beans. Instead of just targeting “buy coffee beans online,” use Keywordly.ai to discover what your audience is actually searching for. You’ll find informational keywords like “how to make the perfect french press coffee,” “best coffee grinder for beginners,” or “is dark roast coffee better.” This is what your real customers are thinking about.
- Create the Best Answer with Surfer SEO: Once you have your list of problem-solving keywords, use Surfer SEO to create the definitive guide on that topic. Surfer will analyse the top-ranking articles and give you a data-driven blueprint for writing a blog post that is more comprehensive and better optimised than anything else out there.
Your store now, is no longer just a shop. It’s now a trusted resource. You’re attracting top-of-funnel traffic from people who are passionate about your niche, establishing your brand as an expert from the very first touchpoint.
Step 2: Own Your Audience with a Newsletter (Beehiiv)
Once you have traffic coming to your blog, you need a way to capture it. Relying on people to remember to come back is not a strategy. An email list is the only audience you truly own.
Your eCommerce Marketing Tip: Build a community, not just a customer list.
- The Workflow:
- Set Up a Professional Newsletter with Beehiiv: Use Beehiiv to create a simple, beautiful newsletter. Its clean interface makes it easy to write and send weekly updates.
- Offer a Valuable Reason to Subscribe: On your blog posts (the ones you created with Surfer), offer a compelling reason to join your list. Instead of a boring “Sign up for updates,” try “Get our weekly coffee-making tip delivered to your inbox.”
- Nurture the Relationship: Use your Beehiiv newsletter to share your best content, offer exclusive tips, and give behind-the-scenes looks at your brand. You’re building a direct relationship with thousands of potential customers, warming them up for a future purchase.
The Result: You have a direct, reliable line of communication with an engaged audience that trusts you. You’re no longer dependent on unpredictable social media algorithms.

Step 3: Drive Sales with Smart Automation (GetResponse)
Now that you have an engaged audience, you can start thinking about sales. This is where you can leverage more powerful marketing automation to drive conversions without being “spammy.”

Your eCommerce Marketing Tip: Automate your sales process, but keep it personal.
- The Workflow:
- Create Targeted Segments with GetResponse: Connect GetResponse to your eCommerce store. Use its powerful automation to create smart segments. For example: “people who have visited a product page but not purchased” or “customers who have bought coffee beans but not a grinder.”
- Build Abandoned Cart Funnels: Go beyond the default Shopify email. Use GetResponse to create a multi-step abandoned cart sequence that reminds, educates, and incentivizes customers to complete their purchase.
- Run Personalized Campaigns: Send a special offer on coffee grinders only to the segment of people who have previously bought beans. This level of personalization feels helpful, not intrusive, and dramatically increases conversion rates.
The Result: You are running a sophisticated, automated sales engine that sends the right message to the right person at the right time, converting more browsers into buyers.
Step 4: Create Lifelong Fans with Education (Thinkific)
The funnel doesn’t end at the first purchase. The most profitable eCommerce businesses are built on repeat customers. The best way to create a repeat customer is to ensure they have a fantastic experience with their first purchase.

Your eCommerce Marketing Tip: Help your customers succeed with your product.
- The Workflow:
- Create a “Getting Started” Mini-Course with Thinkific: You don’t need to build a massive course. Use Thinkific to create a simple, free mini-course with three or four short videos. If you sell coffee, create a course called “Your Perfect Brew in 5 Days.” If you sell skincare, “Your 7-Day Glowing Skin Routine.”
- Automate Enrollment: Set up an automation in your email platform (like GetResponse) to automatically invite every new customer to enrol in your free course.
- Build Immense Trust: By teaching your customers how to get the most out of your products, you are providing immense value beyond the transaction. You are cementing your status as one of the go-to eCommerce marketing experts in your niche.
The Result: You dramatically reduce buyer’s remorse, increase customer satisfaction, and create brand evangelists who will not only buy from you again but will also tell their friends about you.
Stop Building a Store, Start Building a Brand
The traditional, linear eCommerce marketing funnel is broken. To succeed in today’s competitive market, you need to build an ecosystem that attracts, engages, converts, and delights.
By combining these five powerful tools, you create a complete eCommerce marketing solution. You use Keywordly.ai and Surfer SEO to attract an audience, Beehiiv to build a community, GetResponse to drive sales, and Thinkific to create loyal fans. This is how you move from being just another online store to becoming a memorable, resilient, and profitable brand.